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   1.   Introduction

This Privacy Policy describes how KONKON MATCHA ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "users") of our website. We are committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore.

 

   2.   Collection of Personal Information

Information You Provide to Us

We may collect personal information that you voluntarily provide to us when using our website, such as:
 

• Contact information (name, email address, phone number)

• Account registration information

• Billing and payment information

 

Automatically Collected Information

We may also collect certain information automatically when you interact with our website, including:

• IP address

• Browser type and version

• Device information

• Website usage data (pages visited, time spent, etc.)

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Use of Personal Information

We may use the personal information we collect for the following purposes:

• Providing and personalizing our services

• Processing and fulfilling orders

• Responding to inquiries and providing customer support

• Sending you promotional and marketing communications (with your consent)

• Analyzing website usage and improving our services

• Complying with legal obligations

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Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist with website operation, payment processing, data analysis, and other services.

• Legal Requirements: We may disclose personal information if required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.

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​   3.   Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

   4.   Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

   5.   Your Rights

Under the PDPA, you have the right to:

• Access and request a copy of your personal information

• Correct or update your personal information

• Withdraw consent for certain processing activities

• Request the deletion of your personal information (subject to legal requirements)

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   6.   Third-Party Links

Our website may contain links to third-party websites or services. We do not control or assume any responsibility for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

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   7.   Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will become effective upon posting. We encourage you to review the Privacy Policy periodically.

 

   8.   Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.